Privacy Policy

Four Seasons Living is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 

Collection of Personal Information 

We collect personal information that is necessary to provide you with our products and services. This may include: 

• Full name 
• Email address 
• Phone number 
• Shipping and billing address
• Payment details (processed securely via third-party providers) 
• Account login credentials (if applicable) 

We may also collect additional information related to your use of our website, including through cookies and analytics tools. 

How We Use Your Information
We use the information we collect to: 

• Process and fulfil your orders 
• Communicate with you regarding your purchases or enquiries
• Provide customer support 
• Send marketing communications (only if you have opted in) 
• Personalise your shopping experience on our website 
• Improve our website, services, and product offerings
• Prevent fraud and enhance security 

We will only use your personal information for the purposes outlined above, unless otherwise permitted or required by law. 

Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. 

Your information may be shared with trusted service providers who assist in operating our business (e.g. payment processors, couriers, and IT service providers). These providers are contractually bound to keep your information secure and only use it for the intended purpose. 

We may also disclose your information where required by law or to protect our legal rights. 

Security of Your Information

We take reasonable steps to ensure your personal information is protected from misuse, interference, loss, and unauthorised access or disclosure. 

All financial transactions are processed through a secure server using 128-bit SSL (Secure Sockets Layer) encryption. This level of encryption is the industry standard and ensures that your payment data is securely transmitted. 

Marketing Communications

We may send you promotional emails if you have opted in. You can unsubscribe at any time by following the “unsubscribe” link in our emails or by contacting us directly. 

Changes to This Policy 

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or business requirements. Any changes will be posted on this page, and the revised policy will take effect immediately upon publication.