Disclaimers

We’re Here to Help 

We’re committed to helping you choose the right product for your home. If you have any questions or specific requirements, please don’t hesitate to contact us. 

General Disclaimer

At Four Seasons Living, we strive to provide accurate and helpful information on our website. However, all content is intended as general guidance and should not be considered tailored advice for individual circumstances.

Any advice we provide is based solely on the information you supply. As such, our responsibility is limited to the accuracy and completeness of that information. For technical or location-specific requirements, we recommend consulting a licensed electrician before placing your order. 

Image Disclaimer

We aim to display our products as clearly and accurately as possible on our website and in email correspondence. However, please note: 

• Colours may appear slightly different depending on your screen resolution
• Manufacturing finishes may change slightly over time
• Product images may not capture every detail or exact colour of the actual item 

Important: These variations are minor but should be considered before making a purchase 

Outdoor Disclaimer – Ceiling Fan 

An outdoor area is defined as having at least three enclosed sides, and the centre of the product must be installed with a minimum 4-metre setback from the open side. 

If your installation does not meet these conditions, a suitable IP-rated product must be used. Any installation that falls outside of these definitions will void the product warranty.

Please ensure your installation location meets these criteria or consult our team for product recommendations suitable for fully exposed outdoor environments. 

Delivery Of Orders

Upon the receipt of your order please check your items (using the information on the box where possible) against your shipping document to ensure there are no missing or incorrect items. If you are unsure about an item, please contact us.

If you have a missing, incorrect or broken item, please contact us within 7 days of delivery, so that we can rectify the issue by organising a replacement product to be sent. We do not issue refunds for missing or incorrect items. Missing and damaged items will be rectified with a replacement only. Where applicable at our discretion we will organise to ship incorrect or damaged products back to us at our expense.

Important – Once a product has been installed, we consider the customer has accepted the product as being the correct product. We will therefore be unable to exchange or replace the item at our cost. We will however, always work with you to resolve any issues that may arise.